If you are using Safari and see the above problem when you attempt to insert a video in your course, the fix is easy. Safari has changed their default privacy settings to check a box that “Prevents cross-site tracking”. If this box is checked, it prevents D2L from sharing your login information with Panopto, which […]
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October 2019 D2L Updates
As part of our continuous release schedule, D2L has updated a handful of tools to improve the user experience across tools. For instructors, this means that certain workflows and/or iconography you are used to may have changed. This month’s update included more changes than usual, so we have compiled a summary for you to see […]
What is D2L Activity Feed and where did D2L News Go?
What is Activity Feed? Activity Feed is a new widget that provides instructors with a quick an easy way to engage with students. You’ll notice that it borrows features from familiar social media platforms. It also provides instructors with an easy way to share class announcements, files, links to existing activities like quizzes. What makes this […]
Why isn’t LaTeX working while building a D2L quiz?
In the new D2L Quiz Creation Experience, LaTeX as an option in the Graphical Equation selector was de-prioritized against the other equation editors, and currently it’s not present as an option. If you would like to use the LaTex equation editor, you will need to turn off the new D2L Quiz Creation Experience. These are […]
Does impersonating a student in Panopto actually show what students see?
Only D2L admins can impersonate students in D2L. Impersonating a student in Panopto does show you what the student sees, but sometimes when you impersonate the student, Panopto doesn’t take the change right away. To be sure that the change takes: Impersonate the student Open Panopto from the course. Log out of Panopto. When prompted […]
What do I do if a Panopto video is stuck processing?
You can “reset” the video by forcing it to re-process. Note that instructors do not have the proper permissions to “reset” the video, so you will need the assistance of a D2L admin to complete this process. Open the course’s Panopto page. Hover over the video that you want to force re-process. Click the Settings […]
Why don’t anchor links work in D2L?
If you add anchor links to an HTML page in D2L, they won’t work if you use the <a name> tag, because the XML empty element syntax isn’t supported in text/html (it only worked in HTML4). You need to use <a id> instead.
Why can’t I find an older course in D2L?
Per DePaul University’s Records and Retention Policy, Information Services/Faculty Instructional Technology Services retains online instructor materials for a minimum of five years from the end of the course. Materials may be available after that five-year period, but instructors should not depend on such availability. The records and retention policy was updated during Autumn Quarter of […]
Why don’t Calculated Grade items recognize Grade Category settings in D2L?
Calculated grade items ignore D2L grade category settings that drop highest or lowest scored items. So, calculated grade items will total a score based on all of the grade items (even if that’s not what you intended). This issue occurs regardless of whether you choose Milestone grade calculation or Final grade calculation in the calculated […]
Why are there two sections of my summer course in Campus Connect, but only one in D2L?
Summer courses are set up a differently for registration purposes. There are two sections of every course in Campus Connect: one is for DePaul students, and the other is for students from other institutions. DePaul has a lot of the latter who enroll just for the summer, and their home institutions are typically on the […]