A list of file types accepted by D2L Submission folders is found here. Other Things to Keep in Mind: Files must be 1 GB or smaller. Pages documents will be accepted but generally can’t be read from within D2L and cannot be used with Annotations. So, save Pages documents as .doc o .pdf or download […]
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How do Campus Connect, D2L, and Email access change when an employee is terminated?
In terms of D2L, when someone is terminated their Active Directory account is blown away in PeopleSoft (this is the account that D2L would look for if they tried to login). If the former employee resets their Campus Connect password it will create a new Active Directory (AD) record. They won’t have the same access they […]
I registered for a course, but I can’t login into D2L.
While the courses appear for you in CampusConnect you are not instantly added to them in D2L. Students are added to D2L via a course feed that happens twice daily, therefore it may take 12-24 hours for you to see the course in D2L and/or initially get access to D2L. Until you have been associated […]
Why can’t I download my course materials through the D2L Content area via the Table of Contents?
If you or a student are unable to download all Content modules through the Table of Contents, it is due to a too long file, link, or Content module name. When a file, link, or module name is too long, you will receive a failed error message when attempting to download all course contents via […]
Why can’t students “Start a New Thread” or “Reply to Thread” in a D2L Discussion Topic?
There is a known issue where if a student copies and pastes bad HTML code into their D2L discussion post, the Discussion topic will break and the Start a New Thread and Reply to Thread buttons will no longer be clickable. This happens if they copy in <div> tags. This issue requires the help of […]
How do I use two Rubrics for one D2L Submission folder?
In some cases, instructors will be teaching a combined section class that is comprised of grad students and undergrad students. Usually with courses like this, instructors will have assignments that are the same for both sections but the evaluation is different. Typically to handle this situation we create two Submission folders and set section restrictions […]
Can I use Turnitin outside of D2L Submission folders?
Instructors can use Turnitin outside of D2L Submission folders by requesting and using a standalone Turnitin account. In order to request a standalone Turnitin account, please send the following information to lmsadmin@depaul.edu: First Name Last Name DePaul Email Address (you must use your DePaul email address) Turnitin provides guides that will help you to use […]
Why do I get a “not authorized” error message when trying to send emails in D2L?
If you get a “not authorized” error message when you try to send an email through the Classlist tool in D2L, it’s likely because you started a quiz but did not submit it. The reason for this is that D2L disables the emailing function whenever you start a quiz, and it remains disabled until you […]
Is D2L available to students after graduation?
Students are not removed from D2L once they graduate. In addition to D2L, students retain access to Campus Connect. Students will use the same login credentials for D2L and Campus Connect, and may need to reset their Campus Connect password to login. Courses may not be available after a certain time has passed, however, as […]