Is the D2L course instructor copied on the emails triggered by Intelligent Agents by default?

No, the D2L course instructor is not copied on the emails triggered by Intelligent Agents by default. Instructors can receive copies of the emails triggered by D2L Intelligent Agents by including their email address in the Cc or Bcc fields during the Intelligent Agent setup process. The options for designating email addresses to be copied […]

How do I manage VoiceThread notifications?

VoiceThread maintains instructions for managing VoiceThread notifications, and those instructions are found here. By default users are subscribed to a daily digest notification email, as well as instant email notifications for every time someone records a comment on a VoiceThread they are affiliated with (via owning, commenting, subscribing, or sharing). It is possible to opt out […]

How does email work in D2L?

When an email is sent from D2L, it is sent from username @mail.d2l.depaul.edu to the email address that the recipient has selected as their preferred email address in Campus Connect.  The University utilizes this @d2l.depaul.edu email address to get around having to send emails “on behalf of” the sender.  Sending “on behalf of” is contrary […]

Why am I receiving a notification email when a student submits to a Submission folder?

Following a D2L upgrade during the Summer of 2017, instructors are now able to subscribe to notification emails triggered by students submitting to a Submission folder. In order to subscribe to these email notifications, you follow these instructions: Navigate to the Submissions area of your course. Locate the Submission folder in the list. Click the […]

Why can I no longer add an attachment to an email using Web Outlook (OWA)?

Most modern Web browses (including Chrome, Firefox and Edge) no longer support certain types of plugins, known as NPAPI plugins. It is the lack of support for the NPAPI plugins which is preventing you from adding an attachment when using the Outlook Web version (OWA). The University is in the process of migrating users to […]

How do Campus Connect, D2L, and Email access change when an employee is terminated?

In terms of D2L, when someone is terminated their Active Directory account is blown away in PeopleSoft (this is the account that D2L would look for if they tried to login). If the former employee resets their Campus Connect password it will create a new Active Directory (AD) record. They won’t have the same access they […]

Why don’t I receive instant D2L Discussion notifications by email?

In order to receive instant D2L Discussion notifications via email, you need to subscribe to Discussion Forums and Topics in the Discussions area of a course, and apply the appropriate Instant Notification settings in the Notifications area of your D2L profile. It is likely that you have not yet applied the necessary Instant Notification settings […]

Where can I use replace strings in D2L?

You can use replaces strings (e.g., {firstname} as a replace string for a student’s first name), in D2L Intelligent Agents, News items, and in the headers and footers of Quizzes. The following replace strings are frequently used: {firstname} = first name {lastname} = last name {orgunitname} = course offering name Please note that replace strings […]

Can I email panoptoadmin@depaul.edu for support?

Students and faculty should not email panoptoadmin@depaul.edu. Panoptoadmin@depaul.edu is a system email (infrastructure), and it is not an appropriate avenue of support. Instead, students should contact the Technology Support Center (TSC) if they need assistance with Panopto. They can email or call the TSC, and the contact information is found here. Instructors can also contact […]