Users on DePaul owned Windows 10 computers may be unable to update Respondus on their machines. When attempting to update Respondus, you may receive an administrative block indicating you do not have permission to complete the update, and the update … Read More
While instructors can enroll TAs in D2L courses (see instructions here), they cannot un-enroll TAs. Only D2L admins can un-enroll TAs. Instructors can submit requests to remove TAs by using the Remove DePaul User request form. Instructions for accessing and … Read More
The timeout period for D2L is 60 minutes.
In order to receive instant discussion notifications via email, you need to subscribe to discussion forums and topics in the Discussions area of a course, and apply the appropriate Instant Notification settings in the Notifications area of your D2L profile. … Read More
If you are getting the “Oops, your file could not be uploaded” error message in D2L, there could be a few reasons why. Your file or folder name contains special characters. The following characters cannot be used in the names … Read More
Following a D2L upgrade 06/10/2017-06/11/2017, you may have issues logging in to D2L. This is likely because you have D2L bookmarked in your internet browser, and old bookmarks to D2L no longer work. In order to fix the issue, you … Read More
Students and faculty should not email email@example.com. Panoptoadmin@depaul.edu is a system email (infrastructure), and it is not an appropriate avenue of support. Instead, students should contact the Technology Support Center (TSC) if they need assistance with Panopto. They can email … Read More
For detailed information on the administration of the system, please consult the frequently asked questions page. Important dates related to OTE are posted on the Schedules page. If you are having technical problems with OTE please contact the Technology Support … Read More