If a video files is not uploading to Panopto, or syncing correctly, the first thing you should do is run the original video file through Handbrake. Then, attempt to upload the new video file.
If that does not work, it may be an issue on the instructor’s end. Please contact us directly at FITS@depaul.edu.
For more information on using Panopto, please see our Panopto guide.