If the Panopto video is embedded in a page or tool, first expand the embedded video via the “Watch in Panopto” arrow option in the lower right corner: When the full-screen Panopto player expands, you will be able to trace the video’s location via the folders noted at the top of the player: If you […]
Month: June 2019
Why am I receiving a “Request Header Too Long” error message when attempting to access D2L?
You will receive the following error message if there are too many cookies stored in your internet browser: “HTTP 400 – Bad Request (Request Header too long).” To remedy the issue, clear the cookies in your internet browser, restart your internet browser, and navigate to D2L again.
Why do I get a “Panopto Can’t Upload” error message on my Mac?
Per Panopto Support, the issue stems from a user selecting “Deny” in a dialog box that allows Panopto access to a feature of the MacOS Mojave settings. Traditionally uninstalling/reinstalling does not cause the system to “forget” the original dialog choice. Solution: Open a terminal window and run the following command: sudo /var/panopto/uninstall_panopto.sh. After the command runs, […]