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CTL Tech Updates > Posts tagged login

Tag: login

Why am I receiving a “Request Header Too Long” error message when attempting to access D2L?

June 25, 2019 Posted in Frequently Asked QuestionsTagged browser, cookies, d2l, login

You will receive the following error message if there are too many cookies stored in your internet browser: “HTTP 400 – Bad Request (Request Header too long).” To remedy the issue, clear the cookies in your internet browser, restart your internet browser, and navigate to D2L again.

Bad Request – Request Too Long Error

May 6, 2019September 18, 2019 Posted in Frequently Asked Questions, Known IssuesTagged browser, login

The “Bad Request – Request Too Long” error is exclusive to Chrome. Typically the solution is to clear the cache and cookies in your Chrome browser, making sure to completely close all browser windows and tabs after doing so. Instructions for clearing your cache and cookies in Chrome are found here. In addition to removing cookies one-time, however, […]

I registered for a course, but I can’t login into D2L.

September 8, 2017September 22, 2017 Posted in Frequently Asked QuestionsTagged d2l, login

While the courses appear for you in CampusConnect you are not instantly added to them in D2L. Students are added to D2L via a course feed that happens twice daily, therefore it may take 12-24 hours for you to see the course in D2L and/or initially get access to D2L. Until you have been associated […]

What is the timeout period for D2L?

July 21, 2017July 21, 2017 Posted in Frequently Asked QuestionsTagged d2l, lms admin, login, TSC

The timeout period for D2L is 60 minutes.

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