No, Chromebooks are not compatible with Respondus Lockdown Browser in higher education institutions. For more information, please see Respondus Lockdown Browser’s support page dedicated to this compatibility issue.
Tag: TSC
Where do I find information about unplanned system outages at DePaul and Information Services’ system updates?
Information about unplanned system outages, security issues, virus outbreaks, and widespread phising scams at DePaul can be found here. The same page details Information Services’ planned updates to the systems they support (e.g., Exchange, Microsoft Suite, Tableau, etc.). The alerts and updates are managed by Information Services (IS), so questions about the alerts and updates […]
Why can I no longer add an attachment to an email using Web Outlook (OWA)?
Most modern Web browses (including Chrome, Firefox and Edge) no longer support certain types of plugins, known as NPAPI plugins. It is the lack of support for the NPAPI plugins which is preventing you from adding an attachment when using the Outlook Web version (OWA). The University is in the process of migrating users to […]
Can instructors un-enroll TAs from D2L courses?
While instructors can enroll TAs in D2L courses (see instructions here), they cannot un-enroll TAs. Only D2L admins can un-enroll TAs. Instructors can submit requests to remove TAs by using the Remove DePaul User request form. Instructions for accessing and using the form can be found below. Accessing and Using the Remove DePaul User Request […]
Why don’t I receive instant D2L Discussion notifications by email?
In order to receive instant D2L Discussion notifications via email, you need to subscribe to Discussion Forums and Topics in the Discussions area of a course, and apply the appropriate Instant Notification settings in the Notifications area of your D2L profile. It is likely that you have not yet applied the necessary Instant Notification settings […]
Why am I getting an “Oops, your file could not be uploaded” error message in D2L?
If you are getting the “Oops, your file could not be uploaded” error message in D2L, there could be a few reasons why. Your file or folder name contains special characters. The following characters cannot be used in the names of files that will be uploaded to D2L: ” * / : < > ? […]
Can I email panoptoadmin@depaul.edu for support?
Students and faculty should not email panoptoadmin@depaul.edu. Panoptoadmin@depaul.edu is a system email (infrastructure), and it is not an appropriate avenue of support. Instead, students should contact the Technology Support Center (TSC) if they need assistance with Panopto. They can email or call the TSC, and the contact information is found here. Instructors can also contact […]
Who can assist me with the Online Teaching Evaluation (OTE) system?
For detailed information on the administration of the system, please consult the frequently asked questions page. Important dates related to OTE are posted on the Schedules page. If you are having technical problems with OTE please contact the Technology Support Center (TSC). If you have an OTE related question that is not answered in the […]