You can “reset” the video by forcing it to re-process. Note that instructors do not have the proper permissions to “reset” the video, so you will need the assistance of a D2L admin to complete this process. Open the course’s Panopto page. Hover over the video that you want to force re-process. Click the Settings […]
Month: February 2017
Why aren’t my videos syncing in Panopto?
If a video files is not uploading to Panopto, or syncing correctly, the first thing you should do is run the original video file through Handbrake. Then, attempt to upload the new video file. If that does not work, it may be an issue on the instructor’s end. Please contact us directly at FITS@depaul.edu. For […]
How do I add additional content to Panopto recordings?
You can find a resource for adding additional content to a Panopto recording here.