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CTL Tech Updates > 2017 > February > 13

Day: February 13, 2017

What do I do if a Panopto video is stuck processing?

February 13, 2017January 23, 2018 Posted in Known IssuesTagged Panopto

You can “reset” the video by forcing it to re-process. Note that instructors do not have the proper permissions to “reset” the video, so you will need the assistance of a D2L admin to complete this process. Open the course’s Panopto page. Hover over the video that you want to force re-process. Click the Settings […]

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