Only D2L admins can impersonate students in D2L. Impersonating a student in Panopto does show you what the student sees, but sometimes when you impersonate the student, Panopto doesn’t take the change right away. To be sure that the change takes: Impersonate the student Open Panopto from the course. Log out of Panopto. When prompted […]
Can students download Panopto videos?
By default, Panopto videos are not downloadable – but you can make them downloadable. Whole Folder You can change the settings for a whole folder in order to make all the videos within the folder downloadable. Open Panopto within D2L. Navigate to the folder you would like to change. Choose the gear icon in the […]
Is it possible to embed an iframe in a D2L Discussion topic?
Yes, it is possible to embed an iframe in a D2L Discussion topic; the links need to be secure (https). An embedded iframe will not display until you hit Save and view the Discussion topic from the main Discussions area. More information on creating and using Discussions in D2L can be found in our Discussions […]
Can students view Submission folder feedback once the folder has ended?
Yes! The View button for Submission folder feedback does not change after the folder closes (ends). The View button takes students to a screen to see the rubric, grade, and attached feedback files (or whatever was associated with the folder submission). Students can find instructions for accessing feedback provided via Submission folders here. More information […]
Can you prevent students from editing D2L discussion posts?
You cannot prevent students from editing Discussion posts on a course-by-course basis, but instructors can see an edit history for discussion posts. In the Threaded View: Click on the title of the student’s post to open the discussion post. Click to release the More Actions dropdown menu for the post. Choose History. In the Reading […]
Where do I send phishy emails?
If you suspect an email contains a virus or is part of a phishing scheme, forward to the email to abuse@depaul.edu. Additional resources related to email are found here.
What do I do if a Panopto video is stuck processing?
You can “reset” the video by forcing it to re-process. Note that instructors do not have the proper permissions to “reset” the video, so you will need the assistance of a D2L admin to complete this process. Open the course’s Panopto page. Hover over the video that you want to force re-process. Click the Settings […]
Why aren’t my videos syncing in Panopto?
If a video files is not uploading to Panopto, or syncing correctly, the first thing you should do is run the original video file through Handbrake. Then, attempt to upload the new video file. If that does not work, it may be an issue on the instructor’s end. Please contact us directly at FITS@depaul.edu. For […]
How do I add additional content to Panopto recordings?
You can find a resource for adding additional content to a Panopto recording here.
Why am I getting a 500 error in Panopto?
If you receive a 500 error in Panopto, you will need to completely shut down and restart your internet browser. If the problem persists, it could mean that the user has not had a Panopto user account created for them. In these instances, please send the user’s first and last name, ID number, and associated […]